Shipping policy

Shipping Policy

At Gaea Atelier, we are committed to delivering your order with care and efficiency.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:
    •    Domestic (U.S.): 3–7 business days
    •    International: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

Shipping Address

Please ensure that all shipping details are entered correctly at checkout.

Gaea Atelier is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once an order has been shipped, it is in the hands of the carrier. While we will do our best to assist, Gaea Atelier is not responsible for delays, lost, or stolen packages.

If you experience an issue with your shipment, we recommend contacting the carrier directly.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.

Contact

For any shipping-related inquiries, please contact us at:

info@gaeaatelier.com